Role Summary

This is not a traditional sales role. We are hiring a structured, high-ownership operator to work at the intersection of sales, engineering coordination, and operations.

You will take incomplete inputs, create structure, and deliver clear, accurate commercial outputs across teams. A key part of this role is helping build systems, data structures, and processes that position the business for future AI integration and automation.

What You’ll Do

• Build clear, accurate proposals for wastewater treatment systems.
• Turn incomplete client inputs into structured scopes.
• Drive coordination across Sales, Product Development, Legal, and Project Management.
• Improve the quality, consistency, and speed of commercial outputs.
• Identify gaps, reduce rework, and enforce clarity across teams.
• Structure data and workflows within CRM (Zoho).
• Track assumptions, revisions, and key commercial details with precision.
• Contribute to standardized inputs, templates, and data structures for future automation and AI use.

What This Role Is

• Structured problem solving.
• Cross-functional coordination.
• Commercial and technical translation.
• Process and system building.
• Data structuring for scalability and automation.
• End-to-end ownership.

What This Role Is Not

• Cold calling or quota-driven sales.
• Order processing or administrative support.
• A narrow, task-based position.
• Passing work along without ownership.

What Success Looks Like

• Faster, clearer, and more consistent proposals.
• Better inputs across teams with fewer surprises.
• Reduced rework and improved output quality.
• Structured and reliable CRM usage.
• Scalable commercial processes.
• Foundations in place for automation and AI-driven workflows.

Candidate Profile

This role may suit someone with experience in one or more of these areas:

• Sales, commercial, or manufacturing operations in a technical environment.
• Applications or inside sales engineering.
• Project engineering or coordination with client exposure.
• Technical account management.
• Sales operations or systems-focused roles.

Core Traits (Non-Negotiable)

• High ownership: finishes what they start.
• Structured thinker: creates clarity from ambiguity.
• Proactive: does not wait for perfect inputs.
• Detail-oriented without losing pace.
• Clear written and verbal communicator.
• Calm under pressure.
• Commercially aware: understands value and risk.
• Systems-minded: thinks in workflows, data, and process.

AI & Systems Capability

This role requires a mindset that is:

• Comfortable working with structured data and systems.
• Aware that clean inputs enable automation and scale.
• Curious about AI tools and how they can be applied to workflows.
• Focused on standardization, templates, and automation.
• Able to support and adapt to system-driven improvements.

Systems & Process Environment

• CRM (Zoho or equivalent).
• Commercial and operational workflows.
• Document control and structured processes.
• Early-stage quality management systems.

Experience with ERP, CRM, or quality systems (such as ISO 9001 environments) is valuable. The ability to think in systems and improve processes matters more than experience with specific tools.

Tools & Environment

• Zoho CRM (system of record).
• PandaDocs (proposal creation and client portal).
• Cross-functional coordination across Sales, Engineering, Legal, and Project Management.
• High-value, technically complex projects ranging from $100,000 to multiple millions of dollars.

You May Struggle in This Role If You

• Need fully defined instructions before acting.
• Avoid cross-functional communication.
• Prefer narrowly defined responsibilities.
• Focus on activity over output quality.
• Are uncomfortable with systems, data, or process improvement.
• Resist change or new tools.

Why This Role Matters

This is a leverage role. Done well, it improves deal quality, reduces risk, increases speed to contract, builds scalable systems, and enables future AI-driven commercial operations.

Benefits

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance